When you Book a Hotel, do you expect to have Free WiFi?
Today it is no longer acceptable to have WiFi areas or “Hotspots” we expect and need to have 24/7 availability. The digital society we live in, expects to stream content on the go for Facebook, Netflix and various other media . Poor Wi-Fi can be the final argument for people to decide against a location and go elsewhere. For Public venue, Hotel or café, guest Wi-Fi might not be a priority, the guests might feel differently……
Why Is Hotel WiFi Important For Guests?
Whether we like it or not, Social media is part of everyone’s lifestyle and when you go on holiday you almost feel obliged to let people know where you are and what you are doing!
With so many Apps available its never been easier, no matter what your age and so the importance of the ability to deliver that media rapidly becomes paramount, and all this achieved by WiFi …….. at least it is if you have coverage!
If you don’t make that service available to all across your site, there are always other places they can go that will provide that for them, other Coffee Shops or Hotels who will happily take their money which could otherwise have ended up in your hands.
Of course the other benefit of WiFi is that you can keep in touch with the office, perhaps you are expecting an important email or you just like to keep your finger on the pulse. With the ability to have email on you phone, its never been easier, so why wouldn’t you ? It’s a fact that many employees keep up with work whilst on holiday and the ability to easily check on any problems can actually create a more restful break, knowing that all is well, poor or intermittent WiFi can actually make you more anxious or even choose an Hotel that they are confident has good WiFi, you just need to check out the reviews.
Of course, if you want some good downtime, why not just download or stream a movie… that’s if you can, who needs constant buffering?
A holiday needs to be just right… after all, you have waited all year for it and you want nothng to ruin it, small things can matter a great deal, if its not right, they can tell everyone about it. Who needs a bad review!
Getting The Right Hotel Wifi Network
A common frustration of Hoteliers is either slow or no WiFi and were it is available the internet struggles to manage the demand. But this needn’t be the end of the story, So what can hoteliers do about it?
If you are able to fine tune your network for optimum performance would make a massive improvement, and don’t think that this is a solution only a top Hotel can afford to implement. The Engenius WiFi Solution is designed to be a cost effective solution with many of the advantages of a top of the range system.
Optimising the way the WiFi is offered to clients across the whole network ensures all users both guests and staff the best way of achieving seamless connectivity the Wireless network. Eugenius’s fair Air time policy allows all users to enjoy the benefits of WiFi without having to walk around and try to get a better signal. You would think that these advantages are only available to a large system like Cisco, but you would wrong. This is a standard feature for EnGenius and even the set up to achieve this is straightforward and Free!
EnGenius’s free Cloud Management enables you to quickly and easily take control of your network and enables you to harvest the analytics that only a managed solution can do. Their Access Point range covers both internal and External so that relaxing in the patio or being io the garden sipping your cool drink doesn’t have the frustration of being out of WiFi range
Critical Criteria for Hotel WiFi
Visibility and Control: How clients use the WiFi needn’t be a problem, peaks in demand can be managed so that the user experience can be maintained for all at any time of the day or night. Using the right Management platform makes this a simple task. The EnGenius solution also has a built in voucher system so that you can issue “time limited” vouchers to guest users which is especially useful if you are holding events.
Dividing The Network
Network Segmentation into different functions such as Staff users, Guest Access and VoIP traffic etc will keep the users secure whilst maintain a seamless traffic flow of data for all.
Scalability and Flexibility
As the needs of the Hotel WiFI expand and contract it is important that your solution is able to cope with not only increases in demand on the bandwidth, but in different parts of the Hotel or grounds as required, which is one of the advantages of EnGenius.
Future Proof
Whatever WiFi solution you choose, it should be able cope with advances in WiFi applications that will be with us the in the coming years and your customers expect to use.
Cloud Management for Hospitality
EnGenius have a many years of experience in the Hospitality sector and have many thousands of hotels using their solution, and its Free Cloud Management has all the features mentioned above to provide the solution that you require.
The EnGenius Cloud Platform allows you to control from one to many thousands of sites all from one location so you are able to see what is happening on any site at a glance, with management of Access Points, switches and visibility of all traffic being generated.
Enterprise Features
- Enterprise Level Cloud Management
- Zero Touch Configuration
- Client timelines
- Real Time Diagnostics
- AI Driven Advisory Board
The EnGenius Management Package is Free, including all its Enterprise Features for Life, in fact all the Engenius product comes with an unprecedented:
- Free Limited Warranty
- Free Firmware Upgrades for Life
- Free Firmware Upgrades for Life
- Free Support for Life
- Zero licence Costs
- No on Costs
